I hear lots of people talking about beautiful application design, beautiful UI, beautiful buttons on the screen. Yes, design should be beautiful. The Oracle cloud applications my team designs are ...

We've come a long way when it comes to enterprise user experience — but not far enough. Buried deep in a pool of research, which held the voices of hundreds of digital leaders, this quote suddenly ...

How many of you think that the customer is always right? I posed that question recently to an audience of mostly technologists, during a debate on this very subject with Symphony founder David Gurle ...

Enterprise complexity is a huge UX obstacle. That's why UX designer Robert Reimann wants to provoke designers with new models - and systems thinking. In Enterprise UX personas - on strategic models ...

I've been simmering on meaty pressos from Enterprise UX 2017 ever since I left San Fran. One keeper: Robert Reimann's session on Taming Design Complexity with UX Models (see YouTube replay). After his ...

When you’re a business owner, you need to pay attention to every user’s experience with your brand. Every time your brand interacts with a customer, whether in a virtual or face-to-face exchange, that ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...