This past holiday season led one of my team members into her first predicament of customer service versus client management. When was it okay for her to be a “yes” person, and when was it better for ...

Walt Disney once said about movies, "Do what you do so well that they will want to see it again and bring their friends." The famed animator's quote can also be applied to customer service. If a ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Leena Iyar Clients expect ...

CAMPBELL, Calif., April 30, 2026--8x8, Inc. (NASDAQ: EGHT) earns five Stevie Awards across multiple categories in The 24th ...

A growing financial firm in the Mahoning Valley is looking to expand its team. Stifel is hiring client service associates to ...

The financial advice industry is highly focused on client service. Ambitious advisors typically seek to provide an exceptional service experience right out of the gate to gain their new clients’ trust ...