I write features on all tech topics, plus I handle several special projects, including the Readers' Choice and Business Choice surveys and yearly coverage of the Best ISPs and Best Gaming ISPs, Best ...

Michael Cotter had a problem: “Chargebacks” at his tech support company were too high. The reason for this was not hard to find; people at his company, Tech Live Connect, were scamming Cotter’s fellow ...

Now, consumers will be protected even if they initiate a call to a tech support scammer. Now, consumers will be protected even if they initiate a call to a tech support scammer. The Federal Trade ...