Experts say interacting politely with AI may not improve performance — but can improve human experience ...

As digital sovereignty becomes a strategic requirement, organizations are rethinking how they deploy critical infrastructure and AI capabilities under tighter regulatory expectations and higher risk ...

Devops teams are partnering with AI copilots and agents to manage multicloud complexity. Here are seven ways genAI can improve multicloud adoption, governance, observability, and more.

Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food ...

Rather than viewing AI as either a shiny new thing or a cure-all, it’s important to understand its practical purpose in real ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...