When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

In the Good Society, sociologist Robert Bellah and his coauthors challenge Americans to take a good look at themselves. Faced with growing homelessness, rising unemployment, crumbling highways, and ...

Spoons made with shiny shells, opalescent crystal glassware and swirling sterling-silver knives are on the menu du jour, as designers go from creating jewellery for the body to mastering the art de la ...