As the hype around digital transformation continues to persist, the terms ‘digitization’ and ‘digitalization’ join the fray, increasing the level of hype while adding confusion. In reality, these ...

Everything around us is rapidly going digital. Once manual processes are now handled by intelligent and efficient machines, while phone operators and secretaries are being replaced by computers and ...

Forbes contributors publish independent expert analyses and insights. I have spent a career ramping operations at iconic tech companies. I’ve been extremely lucky to have spent my entire adult life on ...