Salesforce (CRM) is rated Hold as Agentforce's rapid growth is from a small, unproven base and does not justify current premium valuation. Agentforce and Data 360 combined represent only ~$1.4B in ARR ...

CRM has long been a staple in sales interactions, marketing campaigns, and customer records. But now it is growing in prominence in the contact center as the agents’ primary desktop interface. Agents ...

5+ years in Microsoft Dynamics CE/CRM, with strong end-to-end enterprise implementations in an architect or lead role. Proven track record designing end-to-end Dynamics 365 CRM architectures, covering ...

For the fourth year in a row, the CRM Playaz hosted a group of leading vendor executives, industry analysts, startup and institutional investors, and thought leaders for an unscripted, organic ...

Salesforce, Inc. (NYSE: CRM) will release earnings results for the third quarter after the closing bell on Wednesday, Dec. 3. Analysts expect the San Francisco, California-based company to report ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by a ...

Accelerate your tech game Paid Content How the New Space Race Will Drive Innovation How the metaverse will change the future of work and society Managing the ...

Salesforce (NYSE:CRM) said on Wednesday that it will invest $1B in Mexico over a span of five years, as the Marc Benioff-led company continues to search for artificial intelligence-related growth. As ...

Salesforce Agentforce allowed attackers to hide malicious instructions in routine customer forms, tricking the AI into exposing sensitive CRM data. A newly disclosed critical vulnerability in ...