In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

Melbourne, Australia and Vancouver, Canada – January 20, 2026 – TheNewswire - Mithril Silver and Gold Limited ("Mithril” or ...

Part two of the PetSmart Charities–Gallup study reveals gaps between veterinarians and pet owners on flexible care options ...

With firms looking increasingly unable to buy more memory chips, squeezing every last drop of performance from existing ...

Objectives Cardiovascular diseases (CVDs) are a leading cause of mortality in Nepal. Risk perception is crucial for the prevention of CVD-related behaviours. This study assessed CVD risk perceptions ...

METR’s benchmark has become a bellwether of AI capability growth, but its design isn’t up to the task, argues Nathan Witkin ...

A new psychological investigation suggests that emotional abuse in childhood serves as the primary driver for a debilitating ...

Objective To assess prevalence and associated factors of adverse childhood experiences (ACEs) among patients with severe mood disorders (SMDs). Design An institution-based cross-sectional study.

It starts with one drawer, one shelf, one box in the garage. Then it turns into a whole system of saving things for the ...

Internally, the Canadiens’ biggest problems in terms of penalties come from hooks, holds, high sticks, slashes, and cross-checks. Among these calls, they’ve drawn just 71 penalties and taken 97, so ...

The discussion explains why technology decisions affect audit quality and cannot remain operational choices. It concludes ...

High-Grade Gold Results at Hazina Prospect from Maiden Exploration Confirms Strong Gold Prospectivity EcoGraf Ltd. is pleased to announce positive results from the maiden exploration program conducted ...