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Watch to the end for examples. 🗣️✅ The Number #1 Communication Tip 🗣️ to stop someone from getting defensive ❌ ▪️ Drop all the “You”s from what you’re saying, and replace them with “I”s ▪️ The moment we drop a “You”, it becomes a criticism ▪️ And when anyone feels criticised, they’re naturally going to respond with defensiveness ▪️ Why? Because criticism is basically us expressing our personal preferences, as a character flaw in somebody else ▪️ So of course they’re going to defend their chara
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